CHC33015 Certificate III in Individual Support

CRICOS: 03899E

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability, or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. Course Details: https://training.gov.au/Training/Details/CHC33015

Course Duration

Delivery mode and location

This course will be delivered face-to-face in a classroom-based setting which includes the simulation of care-based environment. This course also has work placement requirements.
The course will be delivered in our Melbourne (VIC) campus
Level 13, 190 Queen Street
Melbourne VIC 3000, Australia

See the campus location on GOOGLE MAP

Entry Requirements

This course has the following entry requirements:

International students must:

Be at least 18 years of age.
Have an IELTS score of 5.5 or equivalent (test results must be no more than 2 years old) with 5.0 in each band
Have completed a Year 12 or equivalent high school certificate

Work Placement

Career Outcomes

  • Care worker or assistant
  • Nursing assistant
  • Community worker
  • Personal carer
  • Home carer
  • In-home respite worker
  • Residential support worker

Education Pathways

Enrolment and Orientation

Upon acceptance of a student’s application for enrolment, a letter of offer, as well as a written agreement and tax invoice for pre-paid fees, will be forwarded to students. Students must read through all provided information prior to signing the agreement. A Confirmation of Enrolment (CoE) letter will be issued once the signed acceptance of the offer and written agreement are received.

The first day of each course will include orientation and induction. Orientation will include information about the campus, living in Australia, accessing our support services and methods for achieving success throughout the course, including course progress requirements.

Detailed admission and enrolment process are provided on college’s website.

Additional Support

St. Mary’s provides a range of student support services and resources to help them achieve their academic goals. This includes:


  • Academic and learning support
  • English language support
  • Referral to external support services
  • Accommodation options
  • Local area information and essential services
  • Career guidance
Refer to college’s website and Student Handbook for detailed support services and contact details of support staff. On campus, students may contact the Student Support Officer, trainer/assessor, front desk staff or any other staff member to access the support services. Email: studentsupport@smi.edu.au

Training Arrangements

Students are required to attend classes for 20 hours a week and complete approximately 10-12 hours of homework/assignment/project work and self-study per week which consists of readings and research for assessments. Term timetables will be posted on notice boards and emailed to students at least one week prior to the start of the term. Students will also need to attend the simulated sessions for practical tasks. Timetables will be provided for classroom and practical hours and schedule

Assessment Methods

Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:
  • Written tasks
  • Practicals (observation based)
  • Projects
  • Presentations
  • Demonstrations
  • Questioning/Exam (oral or written)
At the beginning of each unit, trainers will outline the assessment tasks that must be completed and provide assessment schedule and conditions. Assessment tasks may individual or team-based tasks. Demonstration of skills and performance will be observed by the assessor under the required conditions.

Library Resources

This course has prescribed and recommended texts/textbooks for each unit of competency. Copies of the textbooks can be found on St. Mary’s on-campus reference library, along with other reading and reference materials.


As an additional support, St. Mary’s shall provide students with community/ personal access to Victoria University Library, city campus, only a short walk away from St. Mary’s and provides students with access to the library with borrowing rights. St. Mary’s shall bear the cost of library access for all the students.


The State Library of Victoria provides access to over five million collection items on a range of topics and free access to thousands of online databases and eResources. St. Mary’s shall arrange for students to apply for the library membership as part of the orientation program; https://www.slv.vic.gov.au/get-involved/free-access-membership.


The National Library of Australia provides access to EBESCO online databases and eResources collections. St. Mary’s shall arrange for students to apply for the library membership as part of the orientation program; https://www.nla.gov.au/getalibrarycard/registration

Course Credit

Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) at the time of enrolment or at any time during their enrolment (prior to the commencement of the relevant unit/s of competency).


For international students, the granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing.


If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration. For any questions about course credit, contact us at the details shown below.