CHC52021 Diploma of Community Services

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities. At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social well-being and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination. To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice

Duration

Course Level

Entry Requirements

Delivery mode and location

This course will be delivered face-to-face in a classroom-based setting which includes the simulation of care-based environment. This course also has work placement requirements.

The course will be delivered in our Melbourne (VIC) campus

Course Detail

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Course Structure

A total of 20 units are required to complete this qualification; twelve (12) core and eight (8) elective units. Call us today for more information.

Core Units of Competencies

CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
*CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety

Electives unts of Competencies

CHCCSL002 Apply specialist interpersonal and counselling interview skills
*CHCCSM010 Implement case management practice
*CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
*CHCCSM016 Undertake advanced assessments
CHCCOM003 Develop workplace communication strategies
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCCCS033 Identify and report abuse

Work Placement

This course includes minimum 200 hours of work placement (work-based training). These hours are part of the course hours and must be completed within the prescribed academic term/s. The placement is allocated for the last term of this course to allow the students to develop the required skills, knowledge, and competence prior to going to a workplace. The college shall organise and arrange placement with approved providers. There will be no cost to the students for arranging placements. Students will also have an option to arrange their own placements. However, St Mary’s shall conduct such workplace inspections and approve the facility as per its criteria, and also enter into an agreement with the business.

Career Outcomes

Students who complete this course may be able to seek employment in a range leadership and management roles such as;

Community Care Manager
Coordinator of Volunteer Work
Team Leader
Care Team Leader
Family Services Coordinator
Support Facilitator (Community Services)
Community Housing Resources Worker
Community Development Worker for Social Housing
Housing Manager
Housing Assistant
Assistant Community Worker
Community Worker
Aboriginal Housing Worker
Community Services Coordinator
Case Coordinator (Disability)
Youth Housing Support Worker
Family Support Worker
Community Access Coordinator
Pastoral Care Counsellor
Aboriginal Neighbourhood House Coordinator
Case Coordinator (Community Services)
Welfare Support Worker
Senior Youth Worker
Disability Team Leader
Support Facilitator (Disability)
Community Housing Worker
Community Work Coordinator
Early Intervention Worker
Community Program Coordinator
Pastoral Care Worker
Assistant Community Services Worker

Education Pathways

On successful completion of CHC52021 Diploma of Community Services, students may pursue further study opportunities by enrolling in a higher-level management course.

Enrolment and Orientation

Upon acceptance of a student’s application for enrolment, a letter of offer, as well as a written agreement and tax invoice for pre-paid fees, will be forwarded to students. Students must read through all provided information prior to signing the agreement. A Confirmation of Enrolment (CoE) letter will be issued once the signed acceptance of the offer and written agreement are received.
The first day of each course will include orientation and induction.

Orientation will include information about the campus, living in Australia, accessing our support services and methods for achieving success throughout the course, including course progress requirements. Detailed admission and enrolment process are provided on college’s website.

Additional Support

St Mary’s provides a range of student support services and resources to help them achieve their academic goals. This includes:

This includes:

Academic and learning support
English language support
Referral to external support services
Accommodation options
Local area information and essential services
Career guidance

Refer to college’s website and Student Handbook for detailed support services and contact details of support staff. On campus, students may contact the Student Support Officer, trainer/assessor, front desk staff or any other staff member to access the support services. Email: studentsupport@smi.edu.au

Training Arrangements

Students are required to attend classes for 20 hours a week and complete approximately 10-12 hours of homework/assignment/project work and self-study per week which consists of readings and research for assessments. Term timetables will be posted on notice boards and emailed to students at least one week prior to the start of the term. Students will also need to attend the simulated sessions for practical tasks. Timetables will be provided for classroom and practical hours and schedule.

Assessment Methods

Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:

At the beginning of each unit, trainers will outline the assessment tasks that must be completed and provide assessment schedule and conditions. Assessment tasks may individual or team-based tasks. Demonstration of skills and performance will be observed by the assessor under the required conditions.

Other Requirements

Students must also supply their own laptop or a similar device with Microsoft Office software e.g. Office 365 Personal that includes Outlook, Word, Excel, PowerPoint & Publisher.
Additional costs associated with living in Australia are outlined in the International Student Handbook. Students should carefully review these costs in relation to budgeting. Further information can be found at https://www.studyinaustralia.gov.au/english/live-in-australia/living-costs

Library Resources

This course has prescribed and recommended texts/textbooks for each unit of competency. Copies of the textbooks can be found on St Mary’s on-campus reference library, along with other reading and reference materials.

As an additional support, St Mary’s shall provide students with community/ personal access to Victoria University Library, city campus, only a short walk away from St Mary’s and provides students with access to the library with borrowing rights. St Mary’s shall bear the cost of library access for all the students.

The State Library of Victoria provides access to over five million collection items on a range of topics and free access to thousands of online databases and eResources. St Mary’s shall arrange for students to apply for the library membership as part of the orientation program; https://www.slv.vic.gov.au/get-involved/free-access-membership.

The National Library of Australia provides access to EBESCO online databases and eResources collections. St Mary’s shall arrange for students to apply for the library membership as part of the orientation program; https://www.nla.gov.au/getalibrarycard/registration.

Course Credit

Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) at the time of enrolment or at any time during their enrolment (prior to the commencement of the relevant unit/s of competency). For international students, the granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing. If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration. For any questions about course credit, contact us at admissions@smi.edu.au.

Why Choose This Course?

Why SMI

Mobile Number

0450237876, 03 99968276

Email Address

admissions@smi.edu.au

Website

https://smi.edu.au/

Address

Level 4 310 King Street, Melbourne VIC 3000