CHC52021 Diploma of Community Services
CRICOS COURSE CODE: 113922G
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social well-being and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice
Course Details: https://training.gov.au/Training/Details/CHC52021
Course Duration
Two (2) year full time
Total Duration: 104 Weeks (including holidays)
Contact Weeks: 80 Weeks
This course will be delivered over a period of 104 weeks (including holidays). Classes will be schedules for 80 weeks over 8 academic terms of 10 weeks each. There will be a 24 week holiday over the qualifications. Course duration may change for students granted course credits and/or RPL.
Class and simulation sessions are planned to ensure that students have a mixture of practical and theoretical components, and those classes cater for a wide variety of learning styles. Additionally, workplace practices and environments are simulated and used to conduct skills-based assessments in accordance with unit requirements. Classes are scheduled for 20 hours per week.
Delivery mode and location
This course will be delivered face-to-face in a classroom-based setting which includes the simulation of care-based environment. This course also has work placement requirements.
The course will be delivered in our Melbourne (VIC) campus
Suite 1, Level 11, 343 Little Collins Street
Melbourne VIC 3000, Australia
Entry Requirements
This course has the following entry requirements:
- Be at least 18 years of age.
- Have an IELTS score of 6.0 or equivalent (test results must be no more than 2 years old)
- Have completed a Year 12 or equivalent high school certificate
Entry Requirements
A total of 20 units are required to complete this qualification; twelve (12) core and eight (8) elective units. Call us today for more information.
Core Units of Competencies
- CHCCCS004 Assess co-existing needs
- CHCCCS007 Develop and implement service programs
- CHCCCS019 Recognise and respond to crisis situations
- CHCCSM013 Facilitate and review case management
- *CHCDEV005 Analyse impacts of sociological factors on clients in community work and services
- CHCDFV001 Recognise and respond appropriately to domestic and family violence
- CHCDIV001 Work with diverse people
- CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003 Manage legal and ethical compliance
- CHCMGT005 Facilitate workplace debriefing and support processes
- CHCPRP003 Reflect on and improve own professional practice
- HLTWHS003 Maintain work health and safety
Elevtives unts of Competencies
- CHCCSL002 Apply specialist interpersonal and counselling interview skills
- *CHCCSM010 Implement case management practice
- *CHCCSM012 Coordinate complex case requirements
- CHCCSM014 Provide case management supervision
- *CHCCSM016 Undertake advanced assessments
- CHCCOM003 Develop workplace communication strategies
- CHCPRP001 Develop and maintain networks and collaborative partnerships
- CHCCCS033 Identify and report abuse
* Denotes units with WBT/workplace components
Work Placement
Career Outcomes
Students who complete this course may be able to seek employment in a range leadership and management roles such as;
- Community Care Manager
- Coordinator of Volunteer Work
- Team Leader
- Care Team Leader
- Family Services Coordinator
- Support Facilitator (Community Services)
- Community Housing Resources Worker
- Community Development Worker for Social Housing
- Community Recreation Coordinator
- Housing Manager
- Housing Assistant
- Assistant Community Worker
- Community Worker
- Aboriginal Housing Worker
- Community Services Coordinator
- Case Coordinator (Disability)
- Youth Housing Support Worker
- Family Support Worker
- Community Access Coordinator
- Pastoral Care Counsellor
- Aboriginal Neighbourhood House Coordinator
- Case Coordinator (Community Services)
- Welfare Support Worker
- Senior Youth Worker
- Disability Team Leader
- Support Facilitator (Disability)
- Community Housing Worker
- Community Work Coordinator
- Early Intervention Worker
- Community Program Coordinator
- Pastoral Care Worker
- Assistant Community Services Worker
Education Pathways
On successful completion of CHC52021 Diploma of Community Services, students may pursue further study opportunities by enrolling in a higher-level management course.
Enrolment and Orientation
Upon acceptance of a student’s application for enrolment, a letter of offer, as well as a written agreement and tax invoice for pre-paid fees, will be forwarded to students. Students must read through all provided information prior to signing the agreement. A Confirmation of Enrolment (CoE) letter will be issued once the signed acceptance of the offer and written agreement are received.
The first day of each course will include orientation and induction.
Orientation will include information about the campus, living in Australia, accessing our support services and methods for achieving success throughout the course, including course progress requirements. Detailed admission and enrolment process are provided on college’s website.
Additional Support
St Mary’s provides a range of student support services and resources to help them achieve their academic goals. This includes:
- Academic and learning support
- English language support
- Referral to external support services
- Accommodation options
- Local area information and essential services
- Career guidance
Refer to college’s website and Student Handbook for detailed support services and contact details of support staff. On campus, students may contact the Student Support Officer, trainer/assessor, front desk staff or any other staff member to access the support services. Email: studentsupport@smi.edu.au
Training Arrangements
Assessment Methods
Assessment methods used for this qualification will provide a range of ways for individuals to demonstrate that they have met the required outcomes including:
- Written tasks
- Practicals (observation based)
- Projects
- Presentations
- Demonstrations
- Questioning/Exam (oral or written)
At the beginning of each unit, trainers will outline the assessment tasks that must be completed and provide assessment schedule and conditions. Assessment tasks may individual or team-based tasks. Demonstration of skills and performance will be observed by the assessor under the required conditions.
Other Requirements
Students must also supply their own laptop or a similar device with Microsoft Office software e.g. Office 365 Personal that includes Outlook, Word, Excel, PowerPoint & Publisher.
Additional costs associated with living in Australia are outlined in the International Student Handbook. Students should carefully review these costs in relation to budgeting. Further information can be found at https://www.studyinaustralia.gov.au/english/live-in-australia/living-costs
Library Resources
This course has prescribed and recommended texts/textbooks for each unit of competency. Copies of the textbooks can be found on St Mary’s on-campus reference library, along with other reading and reference materials.
As an additional support, St Mary’s shall provide students with community/ personal access to Victoria University Library, city campus, only a short walk away from St Mary’s and provides students with access to the library with borrowing rights. St Mary’s shall bear the cost of library access for all the students.
The State Library of Victoria provides access to over five million collection items on a range of topics and free access to thousands of online databases and eResources. St Mary’s shall arrange for students to apply for the library membership as part of the orientation program; https://www.slv.vic.gov.au/get-involved/free-access-membership.
The National Library of Australia provides access to EBESCO online databases and eResources collections. St Mary’s shall arrange for students to apply for the library membership as part of the orientation program; https://www.nla.gov.au/getalibrarycard/registration.
Course Credit
Students may apply for recognition of existing qualifications or skills, knowledge and experience (credit transfer or recognition of prior learning) at the time of enrolment or at any time during their enrolment (prior to the commencement of the relevant unit/s of competency). For international students, the granting of course credit may affect course fees as well as the duration of the course. The result of an application for credit and any changes to fees or course duration will be advised to students in writing. If course credit is granted following issuance of the Confirmation of Enrolment, students will receive a new Confirmation of Enrolment showing a reduced duration. For any questions about course credit, contact us at admissions@smi.edu.au.
CHC52021 Diploma of Community Services
- CRICOS Course Code: 113922G
- Mode of Delivery: Face‐to‐Face
- Course Duration: 104 Weeks
- Age Requirements:: 18 years
- Location:: Suite 1, Level 11 343 Little Collins Street Melbourne VIC 3000